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Shipping of products

Shipping to destinations in Greece

 

Shipments to all greek destinations are free of charge for orders valued € 30,00 or more, regardless of the quantity of your order. For orders valued less than € 30,00, the shipping charge is a fixed € 3,00 per order.


The above shipping charges do not apply to products belonging to the Bazaar section; the shipping charge for these products to all greek destinations is € 3,00 per product, regardless of the total order quantity.


The products you have ordered are shipped to the address you have defined using the courier company "Geniki Taxydromiki". Alternatively, during checkout, you can chose to pick up the parcel personally at any of the 285 pickup locations of "Geniki Taxydromiki" in Greece.

 

 

International Shipping

 

For shipments outside the country of Greece, you can chose between the following shipping methods, according to the delivery time and cost:


  • Greek Post (ELTA)
  • Geniki Taxydromiki Courier (available only for destinations in Cyprus)
  • ACS Courier (available only for destinations in Albania and Bulgaria)
  • DHL Express

 

The shipping charge for the above options varies according to the destination country, the chosen delivery method and the total weight (or volume weight) of each order's prodducts. The shipping cost of each product is displayed on it's page, in the "Shipping & Handling" section.

 

Our website automatically detects the country you are visiting from and adjusts the shipping charges and currency accordingly. In case your country is detected wrong or for any other reason you wish to change the shipping country so that you can check the rates, you should move your mouse cursor over the flag icon on the top-left corner of the main menu in all pages. From there, you have the option to change the country used for shipping calculations and/or the currency used for all our catalog listings.

 

 

Shipping/delivery time

 

Our main concern here at Gianna Kazakou Online is the effective and fast service of our customers. Our goal is to provide the best quality products in the market, at the lowest prices and with the fastest delivery times.

Most orders are shipped during the day they where placed on, as long as they are placed before 16:00 of a working day and there is no availability issue or any other cause of delay (eg. the need to verify the identification of the credit cardholder).

 

For destinations within Greece, the time it takes for a product to be delivered to your door after it is shipped from our warehouse depends on the courier company and is usually 1-2 working days.

For international shipments, the delivery time is 5-7 working days for shipments with ELTA and 2-3 working days for shipments with ACS Courier or DHL Express.

 

In case a product is not available immediately, you will be timely notified about the estiamted delivery time by our sales department.

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